Customer Service
November 12, 2018

Accessories and repairs company in Mahwah, NJ is immediately seeking a Customer Service Representative to join their team. This position is full time, Monday-Friday, and is a long-term temporary position which is set to last for an indefinite length of time.

Job duties include, but are not limited to:

  • Answer all customer inquiries related to product sales and after sales service
  • Ensure excellent customer service to retailers and consumers in a heavy call center environment
  • Handle complaints, provide appropriate solutions/alternatives within the service level requirements, and follow up to ensure resolution
  • Data entry/process sales orders
  • Assist customers with repair inquiries and parts orders

Job qualifications:

  • Must have experience in high volume (70-90) calls per day
  • Prior customer service experience
  • Must be computer savvy and proficient in Microsoft Office
  • Must have a valid Driver’s License and reliable transportation

Salary: $16-18/hr based on experience

To apply for this job email your details to jobs@normannstaff.com



Click here to apply.