Customer Service Representative
October 5, 2021
Click here to apply.
A small manufacturer located in Mahwah, NJ is seeking an enthusiastic energetic Customer Service Representative to join their team on a temp to hire basis, set to start immediately.
Position: Monday – Friday 9:00 AM – 5:00 PM
Job duties include, but are not limited to:
- Answer incoming customer calls regarding purchase, order status and general customer inquiries.
- Process customer orders through our business computer system.
- Liaise with other departments to facilitate prompt and accurate fulfillment of the customer orders.
- Update customer information in the company database as appropriate.
- Respond to customer requests shipment for tracking information.
- Collaborate with company product experts to obtain accurate response to customer inquiries and to increase your product knowledge.
- Complete various Collection related tasks
- Back-up duties include, but not limited to our Foreign Order and invoicing processes.
- Other duties as assigned.
- Competence with Microsoft Word, Excel and Outlook.
- Prior experience in a B2B customer service position.
- Prior experience working for a small company.
- Must be reliable and consistently on-time.
- Post high school education, such as an Associates or Bachelor degree.
- Comfort with computers and general office software.
- Accurate and efficient data entry skills.
- Excellent organizational and communication skills.
- Able to Multitask
- Qualified candidates must have a valid Driver’s License and reliable transportation