Customer Service Representative
April 22, 2019

Eyewear company in East Rutherford, NJ is currently seeking a full time Customer Service Representative to join their team. This position is full time, temp to hire, Monday-Friday 8:30am-5:00pm, and is set to start immediately.

Job duties include, but are not limited to:

  • Manage consumer call center activities
  • Zendesk contact management
  • Process and resolve customer requests in a timely manner
  • Assist with repair options, product selection and up-selling products
  • Receive, process and facilitate sales orders
  • Provide sales service support for sales associates as needed
  • Provide administrative support for sales and marketing

Job qualifications:

  • Minimum 3 years of experience in customer service/call center/after-sales support in consumer products
  • Excellent verbal and written communication skills
  • Computer savvy, proficient in Microsoft Office (emphasis on Word and Excel) and familiarity with CRM programs
  • Zendesk experience a plus
  • Qualified candidates must have a valid driver’s license and reliable transportation

Salary: up to $17/hr while temporary

To apply for this job email your details to jobs@normannstaff.com



Click here to apply.